Terms of Service
By commissioning, you agree to all of my terms and conditions listed here.
The purpose of my TOS is to protect both myself, the artist, and you, the client. My goal is that you will come away from the commission experience loving your finished piece and satisfied that you were treated with care and respect. Thank you so much for your interest in commissioning me.
Terms of Service
I. Payment
II. Waiting Period
III. Edits Batches Policy
IV. Mistakes
V. Copyright/Usage Policy
You may use your commissioned artwork for personal use and non-profit projects only.
This includes but is not limited to:
You may display the art in your art gallery (furaffinity, etc.) of choice, but you must provide clear credit in the form of a link in the description or a watermark on the artwork itself. You are welcome to post your art on Toyhou.se, but please credit my account on there which is @SesameMilk.
VI. Customer Conduct Policy
VII. Refund Policy
Please note, in most situations I will not provide a refund if I have started on a commission.
If for whatever reason, the commission is refunded, the commission will then be used as a YCH or modified and sold as an adopt if it was a reference sheet / custom design. In the case of a chargeback, SesameMilk retains all rights to the piece of artwork as well as character if the commission was a custom design.
Chargebacks are also subject to legal action based on the terms of this contract.
Exceptions where refunds may be given on a case-by-case basis include:
I will not refund a completed commission unless an enormous mistake was made on my end.
By commissioning, you agree to all of my terms and conditions listed here.
The purpose of my TOS is to protect both myself, the artist, and you, the client. My goal is that you will come away from the commission experience loving your finished piece and satisfied that you were treated with care and respect. Thank you so much for your interest in commissioning me.
Terms of Service
I. Payment
- All payment is through PayPal invoices in USD.
- All commissions must be paid in full, upfront.
- I will not begin work until I receive the full payment.
II. Waiting Period
- A typical wait time is 2-3 weeks. If you need a commission by a certain date, you must let me know when commissioning and you may have to pay a rush fee.
- I am very transparent about realistic expectations for your commission to be completed. I work very hard to have your commission completed in a timely manner.
- Feel free to ask for updates regarding your commission's expected wait time, I am also happy to provide additional WIP's on request.
III. Edits Batches Policy
- Edits during a commission are taken in "batches." This means that any amount of edits made to the commission within a single message will count as one batch of edits. I allow a maximum of 4 FREE batches of edits across the entire commission, after which a fee will be charged for an additional edit batch.
- Please be sure that if you are requesting edits, you indicate every change you want to one message to avoid exceeding the amount of free edit batches provided.
- For example: Requesting larger ears and a fluffier tail in one message would be one edit batch. Asking to change the ear size, and then later after the ear edit is made, asking to make the tail fluffier, will count as two edit batches.
- I have chosen to implement an edit batch policy because the time spent communicating back and forth with a commissioner is factored into my commission prices. Edit batches allow for clearer communication between myself and the client, and also help me to keep my wait times low and quality consistent.
- Above all, the most important thing is that you are happy with the end result of your commission. Please don't be shy about requesting edits, just try to think hard on what you want changed and list everything together!
- I may choose not to work with you in the future if the amount of edits requested exceeds what is reasonable during the commission process.
IV. Mistakes
- If I have made a mistake on your commission, please let me know so I can fix it!
- I will fix small details that might be overlooked like small markings/colorations free of charge.
- If you provided me with an unclear or shaded reference that caused me to have to improvise on markings, colors, etc, and I got it wrong, there may be a fee associated with fixing it.
V. Copyright/Usage Policy
You may use your commissioned artwork for personal use and non-profit projects only.
This includes but is not limited to:
- Cropping and resizing for icons, banners and profile decoration.
- Printing onto physical goods as long as they are not being sold.
- Using in personal projects that are not for profit and providing credit for my artwork.
- Clients may not make changes to commissions without permission. More often than not, I'll be happy to make such changes within reason.
- Clients may not remove my credit or watermark. If you would like to have an un-watermarked version for printing stickers, etc. please let me know before your commission is completed. When posting the image online, clients must post the watermarked version.
You may display the art in your art gallery (furaffinity, etc.) of choice, but you must provide clear credit in the form of a link in the description or a watermark on the artwork itself. You are welcome to post your art on Toyhou.se, but please credit my account on there which is @SesameMilk.
VI. Customer Conduct Policy
- I have a zero tolerance policy for any form of aggression, belittling, unsolicited sexual advances and flirting, as well as any behavior that a reasonable person would find inappropriate.
- When working with clients, I do my best to be as friendly and helpful as possible. By commissioning me, you are agreeing to treat me with the same respect and kindness.
- I have the right to cancel a commission at any time for any aggressive or unwanted sexual behavior, and your refund (if any) will be at my discretion.
VII. Refund Policy
Please note, in most situations I will not provide a refund if I have started on a commission.
If for whatever reason, the commission is refunded, the commission will then be used as a YCH or modified and sold as an adopt if it was a reference sheet / custom design. In the case of a chargeback, SesameMilk retains all rights to the piece of artwork as well as character if the commission was a custom design.
Chargebacks are also subject to legal action based on the terms of this contract.
Exceptions where refunds may be given on a case-by-case basis include:
- I cannot complete your commission for any reason.
- There was a miscommunication while ordering.
- You are experiencing an emergency that changed your financial situation.
I will not refund a completed commission unless an enormous mistake was made on my end.
By commissioning, you agree to all of my terms and conditions listed here.